Returns: We are happy to replace products or make corrections when we have made an error or the item comes to you damaged. We can not replace items after they are used. With few exceptions, our products are made as they are ordered and most are customized. We therefore can not accept returns. We use responsible shipping companies, but Same Day Sign can not be responsible for lost or delayed items resulting from weather conditions or shipping errors
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Regarding Banners: We are proud of our products and hope you are very happy with your purchase. We strive to give you the best price and match the product with the need. Our banners come in varying weights and options. Our standard material for banners is tough, but not tough enough for all circumstances. Please talk to us about your application and we will make recommendations.
How a banner is hung is a large factor in how long it lasts, so be diligent. Normally, banners should be hung using ALL grommets and attachments provided. You should examine the banners you get before they are hung to determine if everything is satisfactory and let us know before they are hung if there is a problem. We are happy to correct any mistakes we have made. Once banners are hung, we can not be responsible for damages due to the elements.
Shipping: You will be charged for shipping unless your product is marked as coming with free shipping. Free shipping and shipping estimates assume shipping to a business address. Customers may be charged extra for residential delivery and for faster forms of shipping. Delivery is not allowed to a PO Box. WE CAN NOT BE RESPONSIBLE FOR SHIPPING ERRORS/DELAYS OUT OF OUR CONTROL.
We try to accurately estimate charges for shipping on or web site, but carriers change costs frequently and the mix of products ordered leads to faulty calculations from time to time. If an estimate is inaccurate you will be notified proir to production.